Troubleshooting

A Lifetime of Product Satisfaction

Horizons promises commitment to your comfort and satisfaction, connecting you to a window treatment expert who assists you through the purchase and installation of your window treatments—but it doesn’t end there. Your investment in Horizons lasts throughout the life of your product, which means a virtually maintenance-free, trouble-free experience.

If any aspect of your window fashion is not up to your satisfaction, your Horizons dealer will work with you to address your concerns. Reach out to your dealer with questions or concerns. If you need to reconnect, use the locator to find your dealer.